Support
Help, when you need it.
Answers to common questions, and a direct line to our team in Dubai.
Central help desk
Email help@quicksavy.com or open a ticket in your account. Each product also has its own support team.
Talk to a person
Call +971 55 466 3556, Sunday to Thursday. Prefer to write? Contact sales.
How is Quick Savy software licensed?
Every product is licensed annually. A licence is activated on your device; reinstalling on the same device keeps your seat, and moving to a new device is a founder-approved transfer. If your subscription lapses, your business data is never deleted.
Which languages are supported?
English is the default, with Arabic, French, Simplified Chinese, Spanish, Russian, Urdu, Hindi and Portuguese. Arabic and Urdu are shown right-to-left. You choose your language when you sign up and can change it later.
Can I run the software offline?
Desktop products run fully on Windows and keep working offline. Hybrid products add cloud access on top. Cloud products run in any modern browser.
Can one account manage several products and branches?
Yes. One company account manages every Quick Savy product you license, across multiple branches and authorised employees, with subscriptions, invoices, devices and support in one place.
What are add-ons?
Accounts and Payroll & HR can be switched on for the products that support them; QuickBilliard and QuickSports also offer Tournaments. Add-ons are recorded against your licence, whether paid or complimentary.
How do I get support?
Reach the central help desk at help@quicksavy.com or through your account, and each product has its own support team. Opening hours and response times are shared when you sign up.